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- Save my name and email in this browser for the next time I comment.
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- The player from United Kingdom has requested a withdrawal prior to submitting this complaint.
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Casino.Guru will never ask for payments or access to your accounts to complete KYC. Consequently, the complaint was marked as “unresolved,” with the hope that the casino’s rating decrease might prompt a response in the future. However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.
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They refunded only my initial deposit and confiscated the rest of my balance. I eventually requested a withdrawal of my winnings. Account closed and winnings confiscated after verification and accepted deposit I’ve since went onto my account and I now can not access it. Please notify us if your withdrawal is processed before then. I have scheduled a follow-up for 5 days from now to check on the status of your withdrawal.
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Most players log in without issues. After logging in, explore over 500 games including slots and table games. We handle high daily traffic for UK players without slowing down. Access 500+ games including slots and table games. These partners earned a place here after checks that match what real players expect from a reliable operator.
These include wagering requirements and expiration times. You can claim wino casino login them during registration, deposit or through promotion tabs. Fair play is top priority on the site. They are also good for practice before live tables. Options are blackjack, roulette, baccarat and casino poker. Virtual table games are also available.
Online Casino Guide: 5 Steps to Verify on a KYC Casino
They close the account for no reason Sometimes even this little step works quite well. Maybe it would be better to complain straight away so the casino will be notified about the public complaint.
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We take all comments regarding accountability and transparency seriously, as maintaining trust and clear communication with our players is extremely important to us. We’re truly happy to hear that you found the platform honest and professional – delivering a trustworthy and transparent experience is one of our top priorities. It’s great to know the overall experience feels fair and gives you those positive vibes – that’s exactly what we aim for.Your feedback truly motivates us to keep improving and delivering the best online gaming experience possible. They don’t care if you have a gambling problem, they will offer you a deposit bonus instead.Please people be aware !